Carlos the front desk who was so on top on everything. Made our vacation.once again Isabel I adore her. Our highlights were Luis Bordeaux for sure and Francisco. Last year we could order burritos, burgers,quesadillas.nice and casual.like a beach restaurant should be.the barefoot grill was 4 tables in the sun right next to the pool where the music was blaring for the excercise class that was quite a bummer.also 1 more complaint ( sorry) skybar is absolutely our favorite place to watch the sunset but the music (which wasn’t bad) was sooooo loud all it did was bug us so much that we asked to turn it down so we could least hear each other speak. My only disappointment was oceana for lunch.this year was a little too formal for lunch with all seafood. Skybar with Niaomi and sushi was fantastic.my boyfriend doesn’t care for fish and she was so helpful finding him things to eat because I love sushi ❤️ Delores was fun at the skybar also.I personally love to see woman behind the Bar and I thought they rocked it! Thank you Secrets for doing that. They were also on top of everything.thank you Marcos for bringing me more Mimosas□. breakfast the market cafe was really fantastic with Margerito and Marcos. I’m so happy on the beach.Isabel is absolutely the sweetest who brought me Diet Coke everyday and I know she was loved by the big group of 50? That kept calling her name but still took the time to help everyone on the beach. We know what to expect but seeing Yousell? ( spelling) with a great big smile on his face made our day.very long trip to get here.he took us to our room and asked if we needed anything he would be right there to help us.we love him! Carlos Perez took very good care of us.we were welcomed home right away! I know secrets is a big franchise and there has been a few complaints with how this one may be not quite up to speed but I hope it doesn’t because the closeness with who works here.I’m a creature of habit.9 till 12 I’m on the beach our friends dive with I wanna dive Cozumel that comes to the dock and Picks them up. Okay we’ve Been coming here for 9 years so We are clearly happy.
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